Chicken Cottage

About Chicken Cottage

Chicken Cottage is a British quick-service fried chicken brand that opened its first restaurant in Wembley, London, in 1994. Headquartered in Croydon, the business has developed a franchise network across the UK and international markets. Its expansion includes restaurants in Ireland, Kenya, Iraq, Saudi Arabia and Morocco, alongside a franchise agreement for Somalia. The company has also introduced new formats to reach customers beyond traditional high-street takeaways. These include a service station store-in-store concept, dual-branded restaurants and a food-to-go cabinet solution designed for convenience stores, forecourts and travel hubs. Chicken Cottage offers single-site and multi-site franchise opportunities, supported by an established supply chain, menu development, operational guidance and marketing. The brand has stated an ambition to reach 100 stores globally by 2027.

Why franchise with Chicken Cottage

• ✓Established British fried chicken brand with more than 30 years of trading and franchise experience.
• ✓Multiple operating formats, including traditional restaurants, store-in-store sites and food-to-go.
• ✓Comprehensive initial training, including at least four weeks of practical in-store experience.
• ✓Dedicated operational support covering supply chains, menu development and business performance.
• ✓Marketing, promotions and customer relationship tools to support local restaurant growth.
• ✓Single-site and multi-site franchise opportunities backed by an expanding international network.

Investment breakdown

Minimum investment	£200,000
Maximum investment	£250,000
Franchise fee	£15,000
Management service fee	6%
Marketing contribution	On request
Agreement term	On request

What's expected of a franchisee

Property requirements

Chicken Cottage supports several property formats, including traditional quick-service restaurants, store-in-store operations, dual-branded units and food-to-go installations. Its newer concepts are designed for convenience stores, petrol forecourts, travel hubs and other high-footfall locations. Franchisees receive assistance with initial site selection, store design and infrastructure. No minimum floor area, frontage, lease length or seating requirement has been specified in the supplied information.

Training and support

Chicken Cottage provides a minimum of four weeks of in-store training, administrative guidance, profit-and-loss management training and a day at its franchise support centre. Franchisees receive an operations manual and ongoing assistance from a dedicated support team. Additional services include site selection, store design, supply chain management, menu development, marketing, customer relationship tools and business performance advice. Franchise forums and guest speakers provide further learning opportunities.

Operational requirements

Chicken Cottage franchisees are expected to manage their outlets in accordance with the brand’s operating standards, supported by its operations manual and franchise team. Responsibilities include staffing, food preparation, customer service, local promotions, stock control and financial performance. Operators must participate in initial training and maintain established supply chain and menu standards. Requirements may vary between restaurants, store-in-store formats and food-to-go installations.

Experience required

Chicken Cottage seeks franchise partners capable of managing a quick-service food business and following its established operating systems. The company trains franchisees to become effective unit managers, providing practical instruction and ongoing business support. Previous restaurant experience is not explicitly stated as mandatory in the supplied information. Applicants should demonstrate commercial awareness, leadership ability, commitment to customer service and sufficient financial resources to establish and operate a location.

Territory availability