INSIGHT

Unit economics under pressure - what operators need to know

A deep dive into costs, margins and profitability across the sector, and what separates the sites still making money.

The gap between the best and worst performing sites in a franchised estate has widened. The reason is rarely the brand; it is almost always the cost base a particular site was signed into.

Rent remains the decision that cannot be undone. A site taken at the top of the market in 2021 is still carrying that number, and no amount of operational discipline fixes an eight per cent rent-to-turnover ratio in a format built for five.

Labour has stabilised but at a higher base. The operators holding margin are the ones who redesigned the shift pattern around actual trade curves rather than shaving hours evenly across the week.

Energy is now a line worth managing actively. Retrofit programmes that looked marginal three years ago now pay back inside two.

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