Nugelato

About Nugelato

Nugelato in an 11-strong Northern Ireland-based ice cream boutique company founded in Newcastle, County Down, in 2015 by Michael Nugent Jnr, whose family has been active in the ice cream industry in the country for almost a century. “Our family have been making award winning gelato in Ireland and the UK since 1930, and our passion for creating innovative desserts has passed through generations of our family for nearly 100 years,” said Nugent. “It was out of this rich history and innovation that Nugelato was born. I developed a keen interest in the ingredients and the process of making ice cream. The opportunity came to open Nugelato in 2015 when a shop adjacent to my juice bar in Newcastle became available. I’d talked about it for 20 years, so I thought I might as well do it. We introduced the first hot chocolate tap to Northern Ireland, which we imported direct from Italy and, we also believe we have the world’s first ice cream burrito. Since 2015, our customers have embraced our offering, and Nugelato has grown from one store and is continuing to grow through franchising our proven and successful business model.”

Why franchise with Nugelato

• ✓Nugelato offers an attractive franchise package based on a proven business model with strong branding, sales and a product that is in demand, while allowing franchisees the autonomy to run their own business with the support they need. It offers a complete solution that offers help with store layout design and fit out; a simplified supply chain; unique group cost and pricing capabilities built on supplier relationships formed over many years; ongoing head office support; monitoring of business KPI’s and advice to maximise your store’s potential; management software which improves capturing data; marketing capabilities and support; and recruitment assistance and training programs. Start-up cost is £100,000 to £120,000. All new franchisees will receive a combination of in-store on the job training (one week) and online training programs (one week). The franchisee will then be given access to an instore management and training app, where they will complete a course on the company’s operations manual. Prior to opening, the franchisee and their team will receive one full day training in store, while members of the team will assist with the store opening and remain on site for two weeks as guides and trainers. “Since opening our pilot franchise in 2018, we are delighted to be continuing to develop our franchise network domestically in Ireland and are excited by our expansion in to new international territories, including the UK,” said Nugent. “I think Nugelato could do well almost anywhere. We put a lot of thought, planning and effort into the design of the shops, and customers really like them. Ice cream is a hugely popular treat, and there’s a lot of competition in the market, but if you give people great quality and an experience that’s different from other places, they will keep coming back.”